Return & Refund Policy

1. General Policy

• You have 30 days from the purchase date to request a return or refund. After 30 days, refunds/replacements are not guaranteed.

• To qualify, items must be:
  ✅ Unused and in original condition
  ✅ In their original packaging
  ✅ Accompanied by a receipt or proof of purchase

2. Non-Returnable Items

The following cannot be returned:

• Perishable goods (food, flowers, magazines)

• Health/personal care items

• Hazardous materials (flammable liquids/gases)

• Gift cards

• Downloadable software

• Opened CDs/DVDs, video games, or software

3. Partial Refunds (If Applicable)

Refunds may be reduced for:

• Items with visible use or damage

• Missing parts (not due to our error)

• Returns initiated after 30 days of delivery

4. Refund Process

1. Inspect & Notify: We’ll email you once we receive and inspect your return, confirming approval or rejection.

2. Approved Refunds: Funds will be credited to your original payment method within [X] business days.

5. Delayed/Missing Refunds?

• Check your bank account again.

• Contact your credit card company (processing may take time).

• Reach out to your bank.

6. Sale Items

Only full-price items are eligible for refunds. Discounted products are final sale.

7. Exchanges

We replace items only if defective or damaged. To request an exchange:

1. Ship the item to: {Your Physical Address}

8. Gifts

• If marked as a gift and shipped directly to you: You’ll receive a gift credit for the return value.

• If shipped to the original purchaser first: The refund goes to them.

9. Shipping Returns

• Return Address: Ship items to: {Your Physical Address}

• Costs: You’re responsible for return shipping. Fees are non-refundable and deducted from refunds if applicable.